Contact Us

At Bamboo Sleep, we believe exceptional products deserve exceptional support. Creating luxurious, breathable bamboo bedding is only part of what we do — making sure every customer feels heard, supported, and valued is equally important to us.

We understand that shopping online can sometimes come with questions. Whether you’d like help choosing the right bedding set, need assistance with your order, have shipping questions, or simply want to learn more about our products, our team is always ready to help.

Your message won't disappear into an endless inbox or receive an automated response that feels impersonal. Behind every email and enquiry is a real person who genuinely cares about providing the kind of service we would expect ourselves. We believe support should feel human, friendly, and effortless.

SUPPORT EMAIL:

BUSINESS ADDRESS:

  • Bamboo Sleep
    10 York Rd
    London SE1 7ND
    United Kingdom

OFFICE HOURS:

  • Monday to Saturday
    09:00 AM – 05:00 PM (GMT, UTC+0)
  • Sunday
    10:00 AM – 03:00 PM (GMT, UTC+0)

Please use the contact form below to reach out to us. Our dedicated customer support team is available 24 hours a day via email, including weekends and public holidays, ensuring help is always within reach whenever you need it.

We carefully review every enquiry and work hard to provide prompt, helpful responses because great customer care should never be limited by the clock.